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After
Sales Service - Protecting Your Investment
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Hosokawa
Micron is committed to providing continual customer support long
after a plant has been delivered, installed and commissioned.
From a single service control point, we offer a wide range of after
sales support services to suit customers individual requirements for
both new and existing customers. |
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Spare
Parts
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Maintaining
a schedule of wear parts for Hosokawa Micron brand name equipment,
we are able to rapidly respond to your requirements. All our
spare parts are manufactured to the highest quality standards to
ensure optimum equipment performance. We are also able to
supply non Hosokawa spare parts where necessary to enable
maintenance operations to be carried out swiftly and with minimum
disruption.
Our
technical and service engineers are available to offer advice and
practical assistance to set up and maintain customers own spare
parts stockroom. |
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Inspection
and Audit
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Scheduled
service visits means potential mechanical, safety and process line
problems are identified before valuable production time is lost.
A full status report on Hosokawa equipment and plant will include recommendations on potential hazards, possible technological
improvements, spare parts stock list as well as a systematic
‘health check’ to highlight immediate and future maintenance
requirements. |
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Scheduled
Maintenance Contracts
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We
can offer a wide range of site maintenance contracts for single
machines to complete process lines. These can be integrated to
suit your production schedules, whilst ensuring compliance with any
statutory requirements for inspection and validation. |
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Emergency
Breakdown Cover
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Our
Service Department can quickly get in touch with our field service
engineers who can advise how to get your plant up and running.
Alternatively we can arrange for one of our service engineers to
visit site. Whatever your problem, we will respond to your
emergency promptly to minimise downtime and loss of production. |
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Training
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To
assist in our customers understanding of both the maintenance and
process aspects of Hosokawa Micron plant operation, we provide full
training for our customers. This can range from informal
“hands on” approach to “formal fully documented” sessions. |
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Worldwide Group Support
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 To
supplement the services offered from Hosokawa Micron Ltd, we are
able to call on the back up support that can be provided from
other Hosokawa Group companies. With a wealth of technical
and service expertise, this ensures that no matter where in the
world your plant is located, Hosokawa can assist with your service
requirements. |
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If there
is anything that we can assist you with, please contact the Spares and
Service team – 01928 755100 or e-mail your enquiries to .
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